Legal
Privacy Policy.
What we collect when you buy, activate, sign in or write a review, why we need it, and the choices you have.
Last updated 12 November 2026
1. Who is responsible
AVF STORE is run by Anurag as a sole proprietor, trading as AVF STORE and A Video Productionz. It is not a registered company and has no GST registration at this time; these terms will be updated if that changes. Location: India. Email: avfstoree@gmail.com. We decide why and how your information is used. If you have a question about your data, write to us at that address.
2. What we collect, and why
| Information | Where it comes from | Why |
|---|---|---|
| Email address | Payhip checkout; you, when you sign in | Delivering your purchase, your account, licence and security emails |
| Purchase details: order number, product, price, currency, date, refund status | Payhip, by a signed notice when you buy or are refunded | Registering your licence, showing it in your account, refunds |
| Licence key | Payhip; the plugin when you activate | Activation. Kept encrypted; shown only to you in your account |
| Computer identifier | The plugin | Counting the two computers a licence allows. It is a one way hash, not your hardware serial, but it is linked to your licence and we treat it as personal data |
| Computer name and plugin version | The plugin | So you can recognise your computers, and so we can tell you when an update is available |
| Activation, removal and check in times | The plugin and your account | The activation history in your account; preventing abuse |
| IP address and approximate country | Our licence server sees them with each plugin or account request | Security records and rate limits |
| Sign in codes and sessions | Created when you sign in | Signing you in. Codes are stored only as a hash |
| Email choices | Your account page or an unsubscribe link | Respecting your choice about update and feedback emails |
| Reviews: name, rating, title, text, software, optional email | You, on a product page | Publishing reviews after moderation. Your email and IP are never shown. We keep a keyed hash of your IP to limit spam |
| Messages you send us | Support |
We do not use analytics, advertising or tracking tools, and we do not sell or rent personal data. We do not receive your card or bank details. Support is by email only; the website has no file upload form.
3. Legal basis
We use your information to perform our contract with you (delivering and licensing what you bought), for our legitimate interests in security and preventing licence abuse, to meet legal obligations (such as tax records), and with your consent for optional emails, which you can withdraw at any time.
4. Emails
Purchase confirmations, security notices (a computer activated or removed), refund notices and sign in codes are always sent because they are part of the service. Update announcements and one feedback request are optional: turn them off in your account or with the link in each email.
5. Who processes it for us
- Payhip (store and checkout): your purchase, payment and licence key. Payhip sends us your email, order details and key when you buy or are refunded.
- Cloudflare (licence server and its database): licence, activation, account and email records described above.
- Hostinger (website hosting and email): web server logs, the account and email relay, the review database, and the sending of our emails.
- Google Fonts: when a page loads, your browser fetches the fonts from Google’s servers, which receive your IP address and browser details. Google does not set cookies for this.
- Gmail (Google): our support inbox, avfstoree@gmail.com, receives the messages you send us and review notifications.
We share information only as needed to provide the service, if the law requires it, or to protect our rights in a dispute.
6. International transfers
These providers may store or process information outside your country, including the United Kingdom (Payhip), the United States (Google) and the countries where Cloudflare and Hostinger run their servers. Where the law requires, we rely on the safeguards these providers offer for such transfers.
7. How long we keep it
- Licence, purchase and activation records: for as long as the licence exists, so it keeps working and can be recovered, then up to 3 years after a licence is refunded or closed, for tax, disputes and chargebacks.
- Security records with IP addresses: up to 12 months
- Sign in codes: 10 minutes. Sessions: 30 days, or until you sign out.
- Reviews: while published, or until you ask us to remove them.
- Emails and tax records: as long as the law requires.
8. How we protect it
Connections use HTTPS. Licence keys are encrypted, sign in codes and session tokens are stored only as hashes, the account page talks to the licence server through a signed relay, and only the owner can reach the admin tools. No system is perfectly secure; if a breach affects you, we will tell you and the authorities as the law requires.
9. Your choices and rights
You can see your licences, computers and activation history in your account, remove computers, and change your email choices there. Depending on where you live you may also have the right to ask for a copy of your data, to correct or delete it, to object to or restrict some uses, to withdraw consent, to name someone to act for you, and to complain to a data protection authority. Write to avfstoree@gmail.com; we may need to confirm it is you, and we may keep what the law or an active licence requires.
10. Children
The plugins are not meant for children, and we do not knowingly collect children’s data. You must be 18 or older to buy; if you are under 18, a parent or guardian must buy for you. If we learn we hold a child’s data without that consent, we delete it.
11. Cookies
See the Cookie Policy.
12. Changes and contact
We will update this policy when our practices change and show the date at the top. Questions, requests or complaints: avfstoree@gmail.com. Grievance officer: Anurag, owner, avfstoree@gmail.com.